Quality Policy
The management of Murtra Nonwovens considers that the excellent management of all processes and resources is a lever for the creation of value for people: shareholders, customers, employees and other interest groups.
PURPOSE
The value creation model of Murtra Nonwovens is based on sustainable, equitable growth and is committed to Customer Satisfaction, compliance with its requirements, legal, regulatory, environmental, safety and health at work, and Management of the Chain of Custody.
The quality policy aims to contribute to the sustainable growth model of Murtra Nonwovens in the field of culture of excellence and procedures with quality management.
Management supports and coordinates compliance with this policy through the strategic planning process.
BASIC PRINCIPLES OF ACTION
The management of Murtra Nonwovens supports and coordinates compliance with this Quality Policy through:
• Know the expectations of customers and other interest groups, to deliver products of their entire satisfaction.
• The integration of suppliers, personnel and customers into a single chain of service, and for this purpose, preferential work is established to prevent defects, reduce the variation of processes and products, and minimize waste.
• The effectiveness of the action will be endorsed by personalized attention, speed of service, product quality and customer specificity.
• The ccontinual improvement as a basis for permanence, efficiency, effectiveness, performance and competitiveness guarantee.
• Respect for the environment, preservation of the environment and responsible management of natural resources.
• The monitoring of worker’s rights and compliance with social, occupational health and safety requirements in force at all times.
• Encourage employee involvement through teamwork, information fluency, internal communication and training as well as recognition of achievements.
Tefisa, as part of MNW, declares, in accordance with FSC and PEFC standards, that it is not directly or indirectly involved in the following activities:
a) Illegal harvesting or trade of forest products.
b) Violation of customary or human rights in forestry or the forest products sector.
c) Violation of workers’ rights and of the principles defined in the International Labour Organization (ILO) Declaration on Fundamental Principles and Rights at Work in forestry or the forest products sector.
d) Destruction of High Conservation Values (HCV) in forests or High Conservation Value areas.
e) Conversion of natural forest cover.
f) Use of genetically modified organisms in forestry operations for purposes other than research.
• It has the commitment to implement and monitor the correct compliance with the social, health and safety requirements defined in Law 1/1995, March 24 of the “Law of the Workers’ Statute”, in force in Spain,
• Advocates for the support to the suppliers in the improvement of their management system,
• Encourages improvement of training through staff training, and
• Evaluates the Quality of Management, by following the Objectives that flow from this Policy.